Newton Albert

Virtual Assistant & Operations Specialist

About

Highly organized and detail-oriented Virtual Assistant with a strong background in Economics, adept at leveraging digital expertise to drive business growth and optimize operations for entrepreneurs and sole traders. Proven ability to streamline administrative processes, manage comprehensive digital marketing initiatives, and provide strategic support that enhances productivity and decision-making. Seeking to apply a unique blend of analytical acumen and practical digital skills to a dynamic organizational role.

Work Experience

Virtual Assistant

Independent Virtual Assistant

Jan 2023 - Jul 2024

Benin City, Edo State, NG

Led comprehensive virtual administrative and digital marketing support for multiple sole traders and entrepreneurs, driving operational efficiency and enhancing online presence.

  • Managed executive calendars, scheduled over 50 complex meetings, and coordinated intricate travel arrangements for 7+ clients, ensuring seamless operations and 100% on-time attendance.
  • Streamlined email correspondence processes, filtering an average of 100+ daily emails and drafting professional responses on behalf of clients, improving communication efficiency by 30%.
  • Conducted in-depth market research and compiled actionable reports for clients, directly supporting strategic business decisions and identifying new market opportunities.
  • Developed and executed social media content schedules, managed community engagement, and tracked performance metrics, leading to an average 15% increase in client online visibility and audience interaction.
  • Implemented efficient expense tracking and basic bookkeeping systems for 5+ clients, reducing manual processing time by 25% and ensuring accurate financial records.
  • Leveraged email marketing and automation tools to design and deploy targeted campaigns, increasing client lead generation by 10% within the first six months of engagement.

Administrative Assistant

Neal_media

Jan 2020 - Dec 2022

Benin City, Edo State, NG

Provided essential clerical and operational support, ensuring efficient document flow, accurate financial tracking, and seamless inter-departmental communication.

  • Provided comprehensive clerical support, including preparing over 200 documents monthly and organizing extensive physical and digital filing systems, enhancing document retrieval efficiency by 20%.
  • Processed an average of 50 invoices weekly, meticulously tracked expenses, and assisted with basic bookkeeping tasks, contributing to 98% accuracy in financial records.
  • Acted as a primary liaison between three key departments, facilitating smooth communication and resolving operational bottlenecks, which reduced project delays by 15%.

Education

Economics

Benson Idahosa University

Sep 2018 - Jun 2024

Benin City, Edo State, NG

Media & Communications

Trayvon picturs

Jan 2017 - Dec 2019

Benin City, Edo State, NG

General Studies

Divine knowledge academy

Sep 2006 - Jun 2012

Benin City, Edo State, NG

Skills

Expense Tracking & Bookkeeping

  • Expense Management
  • Bookkeeping
  • Financial Tracking
  • Invoice Processing

Research & Market Analysis

  • Market Research
  • Data Analysis
  • Report Generation
  • Competitive Analysis

Email & Calendar Management

  • Email Management
  • Calendar Management
  • Scheduling
  • Outlook
  • Google Calendar

Travel Coordination & Scheduling

  • Travel Planning
  • Itinerary Management
  • Logistics Coordination

Data Entry & Database Management

  • Data Entry
  • Database Management
  • CRM Systems
  • Data Accuracy

Customer Support & Client Communication

  • Customer Service
  • Client Relations
  • Communication
  • Problem Solving

Social Media Management

  • Social Media Strategy
  • Content Scheduling
  • Engagement Tracking
  • Platform Management

Email Marketing and Automation

  • Email Marketing
  • Marketing Automation
  • Campaign Management
  • Lead Generation